Frequently Asked Questions


1. Who are Flava?

Flava is the 1st and biggest UK based online retailer of white nicotine pouches.

Flava has 15 years of experience in the field of nicotine pouches. We vow to bring consumers the best tobacco FREE white nicotine pouches from around the world based on 3 of the key elements when using nicotine pouches, flavour, strength and pouch size.

Flava offers smokers an alternative way to consume nicotine without the use of tobacco or smoking in any form

2. What are white nicotine pouches?

White nicotine pouches are a new innovative oral nicotine pouch designed to offer adult smokers, vapers and nicotine users an alternative way to consume nicotine on the go whether your indoors or outdoors!

3. How do you use white nicotine pouches?

Using nicotine pouches is very simple, you take a pouch and place it under the upper lip where the nicotine passes through the gum. They can be used discreetly anywhere at any time whether you are commuting to work, in a night club or flying to your favourite holiday destination.

4. What are white nicotine pouches made of?

White nicotine pouches mainly consist of nicotine, water, plant-based materials and flavouring.

5. Are white nicotine pouches the same as snus?

White nicotine pouches are NOT the same as snus. Snus contains tobacco and white nicotine pouches are completely tobacco FREE.

Flava offers only new generation tobacco FREE products to consumers.

6. Do white nicotine pouches contain tobacco?

NO! White nicotine pouches are completely tobacco and smoke FREE.

7. Can you chew white nicotine pouches?

NO! You do not chew, swallow or suck nicotine pouches.

8. What do I do if I swallow a white nicotine pouch?

If you swallow a white nicotine pouch you must call a poison centre or call your doctor.

White nicotine pouches are NOT intended to be swallowed.

9. How many white nicotine pouches do you get in a pack and how long do I keep it in my mouth?

Most brands offer 20 nicotine pouches per pack and can be kept in for up to 30-40 minutes. It will be clear on the website how many pouches there are in each pack for each brand.

10. Are there any restrictions on buying and using white nicotine products?

These products are NOT suitable for purchase or consumption if you are under the age of 18, have an allergy/sensitivity to nicotine, are pregnant or breast-feeding, have an unstable heart condition or severe hypertension.


11. What delivery options do you offer?

One of our main assets is we can offer a guaranteed next day delivery service anywhere in the UK. (NOTE all orders must be placed by 2.30pm to guarantee next day delivery).

Below is a list of all our delivery services;

1st class delivery (1-3 working days)

Special delivery (Guaranteed next day delivery mon-fri anywhere in the UK by 1pm)

Saturday Guaranteed (Guaranteed Saturday delivery by 1pm)

EU Delivery outside U.K. (3-5 working days)

12. Will I receive an order confirmation by e-mail?

Yes, once you have confirmed your order for your white nicotine pouches, an e-mail will be sent to your registered e-mail address, containing all details of your order.

13. Can I track my order?

Yes, once you have confirmed your order for your white nicotine pouches, an e-mail will be sent to your registered e-mail address, containing all details of your order.



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Flava products are only intended for smokers above the age of 18 as an alternative to smoking. These products contain nicotine which is highly addictive. Keep out of the reach of children. If you have a medical condition, unstable heart condition, are pregnant, planning to become pregnant, breast feeding, have severe hypertension or diabetes, are allergic/sensitive to nicotine or any other ingredients in Flava products then you must consult your doctor before using any products on this website. View our privacy policy and terms & conditions

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